Actively Address Issues
Direct access to a FileMaker developer for quick resolution of unexpected issues, bugs, or questions so you can continue with your daily work
Avoid Work Interruptions
Scheduling maintenance reduces the chance of system downtime and helps to ensure your day-to-day operations and employee productivity run smoothly
Enhance FileMaker Security
Keep your FileMaker app secure with properly encrypted files, up-to-date SSL certificates, and professional security recommendations
Day-to-Day FileMaker Support
Like an insurance policy, this program is intended to provide preventative, proactive, and scheduled upkeep of your FileMaker solution to ensure efficiency and optimal performance.
Consult with our FileMaker Developers or just send us a request and we will help you avoid unnecessary solution downtime, system failure, or unplanned and disruptive maintenance activities.
Submit and manage your requests with a dedicated portal offering different levels of priority service.
FileMaker Maintenance Support Program Pricing & Features
For a flat monthly fee, your dedicated support team will track and resolve support requests, provide advice on system improvements, and will be there to keep your mission-critical systems running at their optimum level.
To find out more, either fill out the form above or call our office at 760-510-1200 and ask to speak with sales.
Plans are based on the number of users on your FileMaker License Agreement. There is a two-month minimum commitment for all plans.
Is the Maintenance Support Program right for you?
This program is perfect for clients that are investing in their future and aren't afraid to make changes to improve user satisfaction while increasing their bottom line. The program works for those...
Prepay one year
& get one month
What our customers are saying about...
"We just completed a massive upgrade in our FileMaker system, and now that we’re on the maintenance program, we’re able to reduce ongoing costs for any remaining open issues as a result of the deployment. The maintenance program has unquestionably delivered a tremendous value for an affordable price."
Historic and Fine Art Industry Representatives
25 FileMaker Users
Frequently Asked Questions
We will evaluate the request at no cost to you and provide you a quote for you to decide on. If approved, the work will be handed over to the custom development team to complete as a billable project.
Yes, there is a two-month minimum commitment for all plans. This provides time for you to really feel the effect of the dedicated attention.
The Maintenance Support Program user count is based on the number of FileMaker Pro licenses listed on the most recent contract. To begin service under the MSP, we will need to have a copy of your most recent FileMaker Licensing contract. Adding or removing user licenses to a FileMaker contract will reflect on the following month’s MSP charge.
No, these are sold separately, call us for more information.
You will have a secure customer portal to submit, review, prioritize and/or provide information to the dedicated MSP team to handle your requests.
Yes, you can cancel your contract at any time - that is why we bill month-to-month. However, we're confident that you will find value in the program.
Consider the alternative – if your FileMaker system goes down you not only have to pay for emergency assistance getting it up and running, but your employees are unable to work – resulting in slowed productivity and potential lost business. Additionally, you could potentially lose important data - either due to corruption or as the result of an ineffective data backup plan.