Productive Computing’s development team partnered with a medical clinic to overhaul its existing processes. In an industry where patients’ health relies on the quality of technology, the client needed to create a proprietary solution that would track patients’ complicated treatment plans and lab analyses.
The Challenge
They didn’t want to invest in a new system that required them to change their own proven processes; they needed an all-in-one tool that supported how they already did business. While there are dozens of electronic health records systems out there, the client knew that making the switch meant totally changing their workflow to adapt to those tools.
The client used a variety of off-the-shelf solutions like Microsoft OneNote, Word, Excel, and Quickbooks to cobble together a series of systems for their medical practice. This made their processes very complicated to manage and also required a lot of manual work.
The Solution
The client was already familiar with FileMaker but wanted to know what else they could do with it. They chose Productive Computing because we had a FileMaker CRM solution that the client could take and customize to get all of the features they needed.
Together, Productive Computing and the client were able to create a custom FileMaker solution for their clinic. This was no small feat, but thanks to the power of automation, we were able to create a complex and efficient clinic management system. By simplifying and integrating multiple solutions, the client was able to implement different modules and workflows. What once took them minutes to accomplish now takes just a fraction of a second.
By simplifying and integrating multiple solutions, the client was able to automate different modules and workflows. What once took them minutes to accomplish now takes just a fraction of a second.
Outcomes
This solution is helping to improve patient outcomes. In healthcare, patient success depends on accuracy. The old system required manual copy-paste, which led to more errors. But with this new solution, the clinic is able to deliver timely, accurate treatment that improves patients’ health.
With the help of the Custom Development team, this solution has completely transformed the client’s business. Because everything is automated and integrated, their software saves an incredible amount of time. By condensing several applications into one FileMaker solution and simplifying the workflow, we were able to create something unique and effective.
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