The Client
Productive Computing successfully worked with a small but growing technology business that serves multinational energy companies. This client creates energy and maintenance technology built within Claris FileMaker to better serve the fuel and chemical industry with SaaS solutions.
Before using the client’s solution, these major brands were doing their work in spreadsheets and clunky SharePoint sites that didn’t have any validation. From national fuel suppliers to diesel fleet trucks, the client offers fuel quality management software and weather forecasting to keep its partners’ operations both running and resilient.
But with this solution, the system does validation, tracking, and trending thanks to the power of FileMaker. The client’s technology also helps these major companies meet their regulated conductivity and lubricity standards, which is essential for compliance.
The Challenge
Because the client works with large, public companies, they couldn’t risk losing or exposing any of their data. For the past 5 years, the client managed everything themselves, doing all of the Amazon Web Services hosting tasks internally.
But as the business grew, the client realized it just wasn’t sustainable to manage AWS and data storage on its own. After its FileMaker developer recommended PCI's FileMaker hosting service, the client decided to give it a shot.
As a result of outsourcing AWS management and data backups to PCI, the client has been able to grow their brand tremendously ... Overnight, the client went from 2 to over 400 customers.
The Solution
PCI moved the client’s FileMaker solution onto a FileMaker Server hosted on AWS. Now the client can focus on growing their business instead of worrying about managing the hosting. The client has been thrilled with the results. They commend PCI for its responsive service, which fixes any issues in as little as a few minutes.
Outcomes
As a result of outsourcing AWS management and data backups to PCI's hosting team, the client has been able to grow their brand tremendously. This upgrade gave the client more functionality, which made their system more valuable to clients.
Overnight, the client went from 2 to over 400 customers. They also have plans to resell their software to even more clients because their operation is much more agile now. Thanks to this partnership with PCI, the client has built a brand with longevity, gaining unbelievable traction in the fuels and chemical industry.
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