Archive

Archive for the ‘Core² CRM Customer Relationship Manager’ Category

PCI Adds iCal Integration to Core2 CRM

May 19th, 2010

FOR IMMEDIATE RELEASE
San Diego, CA – May 17, 2010 – Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, announces the integration of the iCal Manipulator Plug-in into its popular Core2 CRM Solution. This integration allows users to push their Core2 CRM event and task data into Apple’s iCal application. This also allows users to take advantage of iCal’s “pop-up” reminders as well as view their Core2 CRM events on their mobile devices or Mobile Me accounts.

The Core2 CRM retails for $499.95.

Visit the product page at http://www.core2crm.com or http://www.icalmanipulator.com to download a demo, view video tutorials or read our documentation.

Plug-in Integration and FileMaker Pro Support:
Want help getting the iCal Manipulator plug-in professionally installed into your FileMaker solution? Do you have other database enhancements you would like to have programmed? We can help!

The process is easy – complete our online Request a Quote form (RFQ) or call us directly at 760-510-1200 and one of our certified developers can work with you on improving your solution today.

About Productive Computing, Inc.:
Since 1996, Productive Computing, Inc. has been helping its customers become more efficient and profitable by providing a solid foundation of indispensable software and computer support services. These services include custom FileMaker Pro database development, consulting, IT support and hosting services. Productive Computing, Inc. also produces several software solutions such as Core2 CRM, OrgPlanner and IT Asset Manager as well as a suite of FileMaker Pro plug-ins that allow FileMaker Pro to integrate with third party applications including Outlook, QuickBooks, Entourage, the Apple Address Book, iCal, PDF forms, and digital signatures.

Productive Computing, Inc. is one of only a few companies in the United States to have earned the highly respected and exclusive Platinum level membership within the FileMaker Business Alliance.

Productive Computing, Inc.
950 Boardwalk, Suite 205
San Marcos, CA 92078

http://www.productivecomputing.com

info@productivecomputing.com
(760) 510-1200

Are You Ready for a CRM Solution?

January 29th, 2010

It is relatively easy to identify when a company is ready for a centralized data solution. Often times the inefficiency of a company without a centralized data solution is felt by all employees at all levels but just as often management struggles with how to solve this kind of a problem. Inefficiency manifests itself in all areas causing all sorts of specific problems and usually management tries to solve each problem individually instead of looking at the entire business as one system with many integrated parts. These problems can be incorrect orders, shipments going to the wrong address or lost revenue due to incomplete information.

The indicators listed below may help you decide if your organization is ready for a centralized database solution.

1. Customer or vendor contact info is updated in multiple applications by multiple employees.

Customer and vendor contact information change and get added to frequently. Ensuring that your customer and vendor information is updated at a single source and then shared out to your entire staff is critical to being organized and meeting your customer’s expectations in a timely manner.

2. Customers and vendors know their history with your firm better than you do.

As your staff grows the need to have access to all the latest customer and vendor history is vital. A centralized solution provides a way for any staff member to see the latest correspondence, notes, estimates, invoices, purchase orders and more, giving them the power to do their jobs efficiently without fumbling to find the data.

3. Sales & tasks expectations grow.

With fewer employees and more demands, the old ways of keeping track of contacts, appointments and notes just won’t scale. Not centralizing some of the basic tasks of scheduling, contact management and activity tracking will leave employees to develop their own methods to accomplish their jobs and often times leave management with the task of managing each employee’s activities individually with very little visibility to see what the team or department is doing as a whole.

4. Managers can’t organize data quickly.

Without a way of quickly aggregating data, managers spend most of their timecompiling reports rather than taking action. A centralized solution can access various applications such as Excel, the Web, QuickBooks, Outlook, Entourage, etc. providing the ability to assemble reports faster. Having the power to pull data from various sources quickly makes it possible for them to examine data in more ways then ever before. This insight can make managers more agile in reacting to business challenges relating to sales, production or services.

5. Can’t access critical data from the road.

The ability to see pertinent information while away from the office is critical in today’s business environment. Choosing a solution that works with the various mobile devices your managers use will provide them with the information they need to make decisions from just about anywhere.

If any of the indicators above sound familiar, then your organization is ready for a centralized database solution or Customer Relationship Manager (CRM).

For more information on how Productive Computing, Inc. and it’s Core2 CRM solution can help you solve these issues, go to http://www.productivecomputing.com.

Core2 CRM Now Exchanges Data Between FileMaker Pro and Entourage Using Our Popular Entourage Manipulator Plug-in

December 10th, 2008

San Diego, CA – December 10, 2008 – Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, announces the release of a new enhanced Core² CRM for FileMaker Pro.

The Core² CRM is the perfect multi-user, cross-platform solution for getting your company’s data centralized and organized. This latest version features an enhancement to allow bidirectional data exchange between Microsoft Entourage and FileMaker via our Entourage Manipulator plug-in. Now Mac users will have the same power that the Windows users have had to update their mobile devices with contacts, appointments, etc.

Along with this enhancement comes the ability to work with International phone formats with the click of a button. We hope that these enhancements will provide everyone no matter the platform or country the flexibility and power they have been looking for in a CRM solution.

This enhanced version includes the following new features:
• Specifically designed to exchange data with Microsoft Entourage
• Push your contacts, calendar, tasks, and e-mail from FileMaker to Entourage so you can update your iPhone or other mobile device to take on the road.
• Populate FileMaker Pro with your Entourage E-mail for archiving purposes and quick search capability. Now you can import your e-mail messages into FileMaker from Entourage for a complete archive of e-mail history for all correspondence.
• Retrieve and archive Entourage e-mail attachments directly in FileMaker. You can either embed or reference the attachments!
• Support international format for all date, time, time stamp fields
• Added support for dynamic international phone formatting in the preferences area.

A site license of Core² CRM is priced at $499.95 and can be bundled with discounted copies of FileMaker Pro licenses. Reseller program available.

Core² CRM is native to and compatible with FileMaker Pro 8 or later.

Please visit http://www.core2crm.com/index.php?ID=391 for video tutorials and a downloadable demo of the Core² CRM software solution.

About Productive Computing, Inc.:
Since 1996, Productive Computing, Inc. has been helping companies become more efficient and profitable by providing a solid foundation of indispensable software and support services. From custom FileMaker Pro database development, consulting and products, to IT support, web site design and hosting services, Productive Computing, Inc. is your strategic partner for all your company’s technology needs.

Productive Computing, Inc. is one of only a few companies in the United States to have earned the highly respected and exclusive Platinum level membership within the FileMaker Business Alliance.

Core2 CRM Now Exchanges Data Between FileMaker Pro and Entourage Using Our Popular Entourage Manipulator Plug-in

December 10th, 2008

San Diego, CA – December 10, 2008 – Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, announces the release of a new enhanced Core² CRM for FileMaker Pro.

The Core² CRM is the perfect multi-user, cross-platform solution for getting your company’s data centralized and organized. This latest version features an enhancement to allow bidirectional data exchange between Microsoft Entourage and FileMaker via our Entourage Manipulator plug-in. Now Mac users will have the same power that the Windows users have had to update their mobile devices with contacts, appointments, etc.

Along with this enhancement comes the ability to work with International phone formats with the click of a button. We hope that these enhancements will provide everyone no matter the platform or country the flexibility and power they have been looking for in a CRM solution.

This enhanced version includes the following new features:
• Specifically designed to exchange data with Microsoft Entourage
• Push your contacts, calendar, tasks, and e-mail from FileMaker to Entourage so you can update your iPhone or other mobile device to take on the road.
• Populate FileMaker Pro with your Entourage E-mail for archiving purposes and quick search capability. Now you can import your e-mail messages into FileMaker from Entourage for a complete archive of e-mail history for all correspondence.
• Retrieve and archive Entourage e-mail attachments directly in FileMaker. You can either embed or reference the attachments!
• Support international format for all date, time, time stamp fields
• Added support for dynamic international phone formatting in the preferences area.

A site license of Core² CRM is priced at $499.95 and can be bundled with discounted copies of FileMaker Pro licenses. Reseller program available.

Core² CRM is native to and compatible with FileMaker Pro 8 or later.

Please visit http://www.core2crm.com for video tutorials and a downloadable demo of the Core² CRM software solution.

About Productive Computing, Inc.:
Since 1996, Productive Computing, Inc. has been helping companies become more efficient and profitable by providing a solid foundation of indispensable software and support services. From custom FileMaker Pro database development, consulting and products, to IT support, web site design and hosting services, Productive Computing, Inc. is your strategic partner for all your company’s technology needs.

Productive Computing, Inc. is one of only a few companies in the United States to have earned the highly respected and exclusive Platinum level membership within the FileMaker Business Alliance.

Productive Computing, Inc.
950 Boardwalk, Suite 205
San Marcos, CA 92078

http://www.productivecomputing.com

info@productivecomputing.com
(760) 510-1200