Contact Us

Have questions about our products, need documentation or videos for our plug-ins 
Look through our free support options or contact our team

Free Product Support

To ensure you get the most out of your investment, we offer various FileMaker support options.

FREE plug-in support is available for questions regarding registration, installation, basic usability and functionality and troubleshooting our demo files. 

FREE solution support is available for questions about installation, basic usability, functionality and troubleshooting.

Click on any of the options below for product support.

Help Center

See our full list of FAQs and documentation.

Product Forums

Submit a question on our PCI FM Forums page. 

Videos

View and subscribe to our YouTube channel.

Blog

Catch up on our latest news, tips, and advice! 

Email our Support Team

All email inquiries will be responded to within 1 business day.

General Support

For advanced support with our products, help with your scripts, personalized training, or one-on-one consultations, consider hiring our team. Our general support is billed by the minute so you are only charged for the time used. Click on any option below to submit a Request for Quote.

Our Plug-ins or Solutions

Available for assistance with scripting, advanced troubleshooting and integration of your scripts.

FileMaker

Our certified FileMaker developers are available to assist you with any questions pertaining to scripting, error messages or integration needs.

QuickBooks

Our QuickBooks Pro Advisor can assist you with any questions pertaining to your accounting integration.

Corporate Office

3231 Business Park Drive, Suite C, #133
Vista, CA 92081

Phone: 760-510-1200

Sales inquiries:
sales@productivecomputing.com

Product support for existing clients:
support@productivecomputing.com

Hosting support for existing clients:
hosting@productivecomputing.com

We are available from 8am to 5pm PT Monday - Friday.

Contact Us Today

Have sales questions?  Please fill out the form below and we will get back to you shortly.

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Already working with a developer or need us to host your files? 

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Send your files safely and securely via our FTP service.

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