FM Work Orders               version 1.1.0.0

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FM Work Orders allows an office dispatcher to send out electronic work order requests from their office computer to technicians in the field using FileMaker Go for the iPad, iPhone and iPod Touch. While onsite, technicians can easily update work order information and digitally capture signatures confirming completed work. This software provides a paperless solution that eliminates the problems associated with processing handwritten work orders such as illegible hand writing, data entry mistakes and missing paperwork.

Built on FileMaker Pro, an award winning cross-platform technology, FM Work Orders can be configured on a PC or a Mac so that everyone in your organization can have access to a single solution. In addition, FM Work Orders can be 100% customized to fit your specific needs.

Key Features:

Work Orders:
• Easily create digital work orders
• Dispatchers can electronically send work orders to field technicians
• Locate your destination using the built in maps
• Technicians can add items, notes and capture signatures onsite using FileMaker Go on their iPad, iPhone or iPod touch
• Digitally capture customer and technician signatures
• Work order calculates total price for increased accuracy
• Provide completed work order to customer via e-mail or mobile printer
• Completed signed work orders are transmitted back to the dispatcher

Contacts:
• Manage customer contact information
• View customer work order history
• Create a new work order for an existing customer

Technicians:
• Manage technician information
• View technician work orders history

Items:
• Manage item information including name, number, price and tax
• Store item images for easy product recognition

Preferences:
• Have full control over signature requirements, terms, notes and disclaimers
• Personalize with your company logo, license number and company information

Optional QuickBooks integration with FM Books Connector plug-in (plug-in sold separately):
• Bi-directional data exchange of customer information
• Unidirectional pull of items from QuickBooks into FM Work Orders
• Bi-directional push or pull of invoice information between QuickBooks and FM Work Orders
• Integration of tax rates from QuickBooks