Author Topic: Terminal Server Environment Setup  (Read 8655 times)

Melinda DePalma

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Terminal Server Environment Setup
« on: May 21, 2009, 10:36:48 AM »
Yes, the plug-in will work in a Terminal Server (TS) environment however since the eSign plug-in requires hardware to capture the signature there is additional set up. The requirements for using the eSign plug-in with Terminal Server are as follows:

1) Topaz software
2) FileMaker client software and eSign plug-in
3) Public DNS record or alias (need a name rather than an IP address)
4) Specific user directories or log-ons (you probably have this, but just need to ensure that you have specific user TS log-ons)
5) Configure the SigSock (there is not a SigSock software charge, but rather a charge for a Developer to assist with this set up)
*The SigSock "tells" TS to look at the specific clients for the USB Topaz device rather than TS box*

Typically the set up takes at least an hour. A better time estimate can be provided once you we discuss your TS environment and set up.

noahb

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Re: Terminal Server Environment Setup
« Reply #1 on: March 27, 2010, 05:58:32 AM »
I have an organization that is quite large hundreds , lots of sales people but its not feasible to get them each an esign, at most only   several would be needed in each office simultaneously when a customer was filling out paperwork. My guess is its not possible but can they plug in the esign as needed and share the units? Oh yes the tricky part is since we are spread over five locations we connect to FM11 via terminal services
« Last Edit: March 27, 2010, 06:02:11 AM by noahb »

Melinda DePalma

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Re: Terminal Server Environment Setup
« Reply #2 on: April 05, 2010, 12:54:19 PM »
eSign will work with terminal services as long as you ave configured the "SigSock" as mentioned previously. It is possible to share units as long as TS user has the SigSock properly configured in their profile and each user has the device connected to their terminal.

noahb

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Re: Terminal Server Environment Setup
« Reply #3 on: April 17, 2010, 04:51:26 AM »
So would an hour be needed for each user or is the hour for general setup?  We add employees rather often is there a way we can add this sig sock or copy it to each new users profile?

thnx

Melinda DePalma

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Re: Terminal Server Environment Setup
« Reply #4 on: April 19, 2010, 04:13:56 PM »
It is difficult to give an exact estimate on this forum for each user in your specific environment. It would be AT LEAST one hour for the initial user set up. You can be shown how it is done so that you can duplicate as needed for each user, but this may take a little longer as now our developer must explain the setup process, answer questions etc.

We can provide you with a more accurate estimate if you fill out a Request For Quote at: http://productivecomputing.com/rfq