Author Topic: Installed but not working  (Read 1599 times)

remoran

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Installed but not working
« on: October 19, 2010, 02:25:26 PM »
I downloaded the File Manipulator plug and put it into the extension folder. FM11 states it's installed but when I start up the Demo, it says it is not. Any help on this would be terrific.

TIA

remoran

Melinda DePalma

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Re: Installed but not working
« Reply #1 on: October 25, 2010, 02:59:06 PM »
If you are still having issues could you please navigate to FileMaker > Edit > Preferences > Plug-ins tab and see if you see the plug-in is checked and listed there.

Also did unzip or extract the contents of the plug-in bundle BEFORE installing the plug-in? Was FileMaker closed when you installed the plug-in? Do you see the plug-in splash screen upon start up? Have you tried closing FileMaker, downloading a clean new plug-in bundle and re-installing?

Can you elaborate on what is meant by "FM11 states it's installed" in order to better clarify and maybe provide a screen shot of the entire setup tab from the demo file? The more details the better I can assist. Please also feel free to contact me directly at (760) 510-1200 xt. 115 if you are still having installation issues.

Thanks-
Melinda DePalma