Author Topic: reactivate license, or remove FM QB connector from FM13  (Read 302 times)

tcpms

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reactivate license, or remove FM QB connector from FM13
« on: May 03, 2017, 05:32:39 PM »
I have an unusual problem. I have one app that used my licensed FM QB Connector routines. The client for that app converted to QBO and upgraded to FM15. I deactivated my FM QB Connector license on FM13. Another app I have on FM13 uses RM runtimes but does not connect to QB. When I build the FM 13 runtime, I get the Productive Computing splash screen for an unregistered product.

I re-registered the plugin, rebuilt the runtime, but the splash screen for 'unregistered' still shows.
The plug-in shows de-activated in my account.

This runtime contains a critical fix for a client. I need to deploy it - without the splash screen - SOON!

What to do?

Geoffrey Gerhard

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Re: reactivate license, or remove FM QB connector from FM13
« Reply #1 on: May 04, 2017, 04:49:13 AM »
Did you uninstall the plug-in prior to rebuilding the runtime?

Geoffrey Gerhard
Creative Solutions Incorporated
14000 Creekside Drive
Matthews, NC  28105
704) 814-6852

tcpms

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Re: reactivate license, or remove FM QB connector from FM13
« Reply #2 on: May 04, 2017, 06:11:57 AM »
No. Thanks.

Will Batt

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Re: reactivate license, or remove FM QB connector from FM13
« Reply #3 on: May 05, 2017, 04:27:31 PM »
If I understand this correctly - you are running a FM solution that doesn't need the QB plug-in and you are getting the splash screen?  If that's the case, you can go to Edit->Preferences the click the plug-ins tab and deselect any plug-ins you do not on anymore.