Author Topic: Re-register FileMaker File Manipulator plugin  (Read 1055 times)

steve02476

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Re-register FileMaker File Manipulator plugin
« on: May 18, 2016, 07:27:50 AM »
Hi, I purchased the File Manipulator plug-in (Windows) about a year ago and registered it and it's been working fine. I recently replaced the hard drive on the computer (same computer name and everything, just ghosted the drive to a new one) and now File Manipulator doesn't think that it's registered. I tried opening up the Demo file and putting in my license number and clicking Register - seems to work, but when FileMaker starts up it still shows as unregistered.

Do I need to completely unregister the computer and then re-register it? Or is there a shortcut?  Thanks. -Steve

BTW - Win7, FMP 13, File Manipulator 3.0.1.0

Admin

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Re: Re-register FileMaker File Manipulator plugin
« Reply #1 on: May 18, 2016, 08:16:24 AM »
Hi Steve,

We would be happy to help you with your registration issue! If you could email us at support@productivecomputing.com with your License ID, we can look it up in our registration system and allow your machine to register again.