Author Topic: Users and contacts out of sync, please contact your database administrator.  (Read 2385 times)

dpinals@alignstar.com

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I get this message when attempting to log in to Core3 and then the database closes. TO the best of my knowledge, there is only one user in the database (Admin default user). When I attempt to create a new user (me) I get a message telling me that the user already exists. What to do now? How can get them to be back in sync?

Kevin Clemons

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    • Productive Computing
I am unsure why you are receiving this error, please contact us at (760) 510-1200 at your earliest convenience so that we can assist you in troubleshooting your Core database. We are available Monday through Friday 8am to 5pm PST.
Kevin Clemons
Products Support Specialist

950 Boardwalk, Suite 205
San Marcos, CA 92078
760-510-1200 xt.105 (voice)  760-510-1991 (fax)

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PacerMacGraw

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This was caused for me by entering a new account using the Filemaker security in manage databases. It was resolved by logging in as admin (holding down shift or option) and deleting the wrongly entered user and then using the tools built in to Core3 to manage users.

HTH