Archive

Author Archive

PCI Announces Core4 CRM – Updated for FileMaker® Pro 13 and FileMaker WebDirect

May 28th, 2014

 

 

Core4 CRMFOR IMMEDIATE RELEASE

San Diego, CA – May 28, 2014 – Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, today announced the release of Core4 CRM for FileMaker Pro 13.  This new version has been updated throughout to utilize the new capabilities introduced in FileMaker Pro 13.  New Core4 CRM features include a completely redesigned web interface that uses FileMaker’s latest WebDirect technology.  Additional improvements include an update to the desktop interface, the implementation of a custom “Core” theme for customized graphics management, improved dashboard list views and graphs as well as an optimized iOS experience using FileMaker Go.

The Core4 CRM is an easy to use business information tool that serves as the central nervous system for every business it is used in.  Core4 was built with a “your data anywhere” philosophy by providing users with access into the Core4 system through the use of a FileMaker Pro client, FileMaker Go on the iPad or from a web browser using FileMaker WebDirect.

Coupled with Productive Computing’s FileMaker Pro cloud hosting services, Core4 CRM can be purchased under a per user monthly subscription service or for a one-time site license fee for an on premise or hosted installation.  Customers will also have three new custom tailored installation package choices that range from basic installation and training to an all-inclusive custom development package.  These new options are supported by a dedicated Core4 CRM support team that have been trained to provide a highly personalized initial integration and adoption of the software into a customer’s business as well as to provide an unparalleled level of personalized business consultation, training, support and custom development services.

“Our goal was not to simply sell a software license or subscription to our customers, but to set a new standard for how CRM software providers deliver and engage with their customers.  The Core4 solutions we put in place become the most critical business tools our customers use on a daily basis so we want to build a very deep relationship to ensure the customer is getting the most out of the tool.  The more we know about the customer and how their business operates, the better we can shape the tool to their needs.  Our new offerings and well defined setup packages help guide our customers to decide what level of service they would like to have and our new pricing greatly expands our offerings to customers at every budget level.”
       Keith Larochelle, CFO, Productive Computing, Inc.

SaaS pricing is as little as $24/month/user with a minimum $500 setup fee and includes FileMaker Pro and upgrades as part of the subscription.

On premise site licenses can be purchased for $5000 for unlimited users – FileMaker Pro not included.

Please visit www.Core4CRM.com for full product details.

Author: Categories: Core4 CRM Tags:

PCI Announces New FM Books Connector Online Edition

March 20th, 2014

 

FOR IMMEDIATE RELEASE 

San Diego, CA – March 20, 2014 – Productive Computing, Inc., a Platinum member of the FileMaker Business Alliance, is proud to announce the release of FM Books Connector Online plug-in for use with QuickBooks Online. This new plug-in allows you to easily exchange data between a QuickBooks Online account and FileMaker Pro.

Logo_FMBOE

 

Intuit recently announced changes to the underlying technology that allows 3rd party developers to exchange data with QuickBooks Online. This change prompted Productive Computing, Inc. to develop a specific plug-in that works with their new technology. For more information regarding Intuit’s QuickBooks Online technology changes, please see the following links to the developer release notes: 

 

QuickBooks Online Migration Release Details

https://developer.intuit.com/blog/2013/12/20/migration-details-quickbooks-online-sdk-to-quickbooks-online-rest-api-v3

QuickBooks Online Migration Release Dates

https://developer.intuit.com/blog/2014/03/14/update-on-quickbooks-online-migrations

 

The FM Books Connector Online edition is available on an annual subscription basis for $120 per user/per year.  

 

For more information on the FM Books Connector Online please visit http://www.FMBooksConnectorOnline.com to download a product demo and read the product documentation.

 

Key Features:

Customers:

You can push or pull a customer record between the two applications allowing a single entry to be done versus multiple entries by different departments.

Invoices:

You can push or pull invoices between the two applications allowing creation and modification by multiple departments. This allows your staff to create, send, make changes and accept payments regardless of which department they are in.

Payment and Balances:

You can push or pull payment information between the two applications allowing everyone with FileMaker quick access to view customer balances.

Inventory:

You can push or pull your inventory items between the two applications keeping the books balanced between accounting and sales. 

Timer Entries:

You can push or pull timer entries from your FileMaker Pro solution into QuickBooks Online to effectively eliminate double entry, reducing labor time and ensuring accuracy. 

No XML:

There is no XML programming required as all integration is performed with FileMaker script steps and calculations.

  • Access to Additional Modules Include:
  • Chart of accounts
  • Bills
  • Checks
  • Lists
  • Items and Inventory
  • Jobs
  • Employees
  • Sales Orders
  • Purchase Orders
  • Vendors
  • General Journal Entries

 *Available features and functionality will vary depending on your QuickBooks Online service plan subscription.

If you are using the desktop version of QuickBooks, please visit http://www.fmbooksconnector.com/ to view the original FM Books Connector plug-in.

 

About Productive Computing, Inc.

Since 1996, Productive Computing, Inc. has been helping its customers become more efficient and profitable by implementing custom software solutions using FileMaker Pro. Utilizing FileMaker Pro as a rapid application development tool, their certified FileMaker developers can create custom applications that a business can run on their Windows or Macintosh desktop computers, in a web browser, on an iPad or iPhone or shared simultaneously on all of these platforms.

 

Productive Computing, Inc. also produces several off-the-shelf productivity solutions such as Core4 CRM, Core3 CRM, Core2 CRM, Core2 Invoices, FM Work Orders, OrgPlanner, Music Director Pro and IT Asset Manager as well as a suite of FileMaker Pro plug-ins that allow FileMaker Pro to integrate with third party applications including Outlook, QuickBooks, Apple’s Address Book and iCal, PDF forms, credit card processing, digital signatures and biometric fingerprint scanners.

 

In addition to building custom and off-the-shelf FileMaker Pro solutions and plug-ins, Productive Computing, Inc. is a full service FileMaker Pro hosting company. FileMaker hosting services allow customers to host their own FileMaker Pro solutions on Productive Computing servers in the cloud instead of purchasing and supporting the necessary server infrastructure themselves. These same servers also provide the infrastructure for customers who would prefer to subscribe to Productive Computing’s Core4 CRM, Core3 CRM, Core2 CRM, and FM Work Orders products under a SaaS (Software as a Service) pricing model.

 

Productive Computing, Inc. is one of only a few companies in the United States to have earned the highly respected platinum level membership within the FileMaker Business Alliance and recently won the exclusive FileMaker Business Alliance “Partner of the Year” award.

Productive Computing, Inc.
950 Boardwalk, Suite 205
San Marcos, CA 92078
http://www.productivecomputing.com
info@productivecomputing.com
(760) 510-1200

 

Press Contacts:
Productive Computing, Inc.
Keith Larochelle
(760) 510-1200

 

Author: Categories: FM Books Connector Online Tags:

PCI Heads to K1 Speed for 2013 Holiday Party

January 10th, 2014

Productive Computing, Inc. held its 2013 Company Holiday Party at K1 Speed in Carlsbad, CA. K1 Speed is a popular electric go-kart racing venue featuring an indoor asphalt track. A large entertainment atmosphere is offered at K1 Speed including racing memorabilia, a pit café, pool tables and various games. Professional racecar drivers and celebrities are known to have visited the facility including Boris Said, Tony Hawk, Travis Pastrana, Bam Margera and Ryan Dunn.

Racing events at K1 Speed are designed to promote friendly competition while driving around the tight track at speeds up to 45 miles per hour. The electric go-karts include motors producing 20 HP with maximum torque available immediately. Karts are environmentally friendly, producing zero emissions.

Productive Computing staff had the opportunity to participate in their own exclusive Grand Prix race. PCI’s Grand Prix consisted of 3 races:

  • 12 Lap Practice
  • 14 Lap Qualifying
  • 16 Lap Final Race

Competition was running high between the staff throughout all three of the runs. Everyone surely enjoyed the adrenaline rush of competing for the top spot. While this experience was familiar for those who had previously participated in K1 kart racing, others were entirely new to the escapade. After each round every driver received a score sheet including specific performance details and placement.

An awards ceremony was held for all the winners after the final race. The top 3 racers received winning trophies and a podium finish.

  • 1st Place = Keith Larochelle, CFO
  • 2nd Place = Richard Padaon, Product Development Specialist
  • 3rd Place = Marc Larochelle, CEO

In addition, the top 3 performing PCI staff members (excluding CEO and CFO) were awarded with grand prizes of their own.

The occasion was surely a fun and memorable experience. Staff camaraderie and morale were boosted during the thrill of friendly competition.

Winners at K1 Speed

PCI Staff at K1 Speed

 

YouTube Preview Image

GoPro® footage captured by Richard Padaon.

 

For more information please visit:  http://www.K1Speed.com

 

Author: Categories: Business Articles Tags:

Productive Computing, Inc. Demonstrates FileMaker Pro to Cal State San Marcos Computer Science Students

October 8th, 2013

Last week Marc Larochelle from Productive Computing, Inc. gave a presentation entitled “Rapid Application Development Using FileMaker” to a selected group of Cal State San Marcos Computer Science Majors. Fifty or more students attended to learn the benefits of rapid application development using FileMaker with Productive Computing customers highlighted as an example.

During the session Marc created a basic FileMaker database from a simple Excel spreadsheet import then immediately deployed that database application on a Mac, a Windows computer, two web browsers and an iPad in a matter of minutes. Productive Computing is a regular presenter at Cal State San Marcos and uses these talks to inspire and educate today’s generation on the benefits of using FileMaker in the workplace and the potential career opportunities upon graduation.

 

 

Author: Categories: Chief Executive Officer Tags:

Tired of Salesforce as your CRM?

March 8th, 2013

A reliable and easy-to-use customer relationship management program is critical to the success of any organization, and many companies implemented Salesforce as their CRM initially because they were told that it was the best program available at the time. Many companies are now discovering how complicated, costly, and user-unfriendly the Salesforce program can be, and are beginning to seek out alternative solutions.

One of the most important aspects of a CRM program is its ease of use. Some smaller companies have found that navigating through the Salesforce interface is confusing and can be frustrating at times. They have also found that it often takes many clicks of the mouse to complete a simple task. If menus are difficult to navigate and a system contains many features that don’t apply to most companies, it can become too overwhelming for a company to use effectively.

Another complaint that many users have had about the Salesforce program is the lack of support for the users. Salesforce users have reported lack of help when dealing with program issues as well as forced upgrades to a more expensive version of the CRM platform. Salesforce offers customers access to online training, but offers little in the way of one-on-one  technical support by phone. Users have also had to work through various outages and Salesforce doesn’t offer their customers a guarantee. Productive Computing offers full support for our customers. Each user has access to live support online as well as a technical contact that is assigned to you, gets to know your needs, can offer suggestions, and help you resolve any issues you have with the interface quickly and easily. They are available by phone when you need someone to talk you through an issue.

Productive Computing CRM software allows users to define tasks, roles, and projects. Users can assign tasks to groups or individuals and track time for each project in a way that can be used for client invoicing or internal reporting. Menus are easy to navigate and provide users with all the information they need. Salesforce software lacks these rules for time-based workflow. An employee has to manually click a button for a sales lead, event, or task in order to move it to the next stage. It’s easy for a potential client to be overlooked because an employee forgot to click a button. This can lead to frustrated customers and a decreased return in sales.

Storing your data is one of the most important aspects of a good CRM program. The Salesforce software encourages users to store all the data associated with the CRM on their platform, but their storage limit is rather low and they charge large storage fees to customers who don’t upgrade to a higher version of the program. Salesforce charges a storage fee for each user, regardless of the number of users from your company. Productive Computing offers users the option to run their CRM program and store the associated data on their own server, purchase their cloud-based data storage subscription service, or host the data on our servers. This gives you the options you need to store your data. PCI’s data storage fee includes 5 users for a personal subscription and ten users for a business subscription.

One of the best features of our CRM software is that we don’t require you to make changes to run the software. Our technicians specialize in creating customized CRM solutions to fit your workflow and specific processes. We understand that standardized, out-of-the-box software is not the best option for every company, and our solutions are usually developed in less than half of the cost and time of other methods like SQL, Oracle, Visual Basic, and others. If you and your employees find yourselves wasting time locating the information you need or bypassing features that you never use, a customized program can provide a better solution for your company. Choose a software that can change and grow as your business grows, streamlining your processes as you develop and rework them, and help you find ways to increase your productivity and return at every step.